Refund and Returns Policy

Contact our support team for help with a return, exchange or order problem.

Before you order

Check the product version, size and any personalisation carefully. For the return window, eligibility, return postage and any conditions that apply to your chosen item or destination, contact support@90strike.com before ordering.

Request a return or exchange

Email support@90strike.com with your order number, the item you want to return, the delivery date and the reason for your request. Keep the item and its packaging while we review your request.

Incorrect or damaged items

If an item arrives damaged or differs from your order, include clear photographs of the item, packaging and shipping label. This helps us understand the issue and explain the next steps.

Sending an item back

Contact us before posting a return. We will confirm the applicable return instructions, address and any postage arrangements for your request. Keep the proof of postage and tracking details.

Refund updates

If a refund is approved, we will confirm the amount and processing details. Contact support@90strike.com with your order number if you need an update.

This information does not limit any rights you have under applicable consumer law.